These terms of service (“Terms”) are an agreement between Hector Tapiero (“Dojo Manager”, “we”, “us”) and the person or business that creates a Dojo Manager account (“you”). They apply to the Dojo Managerwebsite at dojomanager.io and the web application at app.dojomanager.io (together, the “Service”). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of a business, you confirm that you can bind that business to them.
Dojo Manager is the trading name of Hector Tapiero, a sole trader registered in the Czech Republic (IČO 09129103). Registered address: Prokopova 10, 130 00 Praha 3, Czech Republic. You can reach us at support@dojomanager.io.
1. The Service
Dojo Manager is software for martial arts schools, gyms and similar businesses (“Dojos”). It lets a Dojo manage its members, membership plans, belt ranks, payments, attendance and check-in, registration links and settings. We provide the Service as a subscription. We may improve, change or remove features over time; if we remove a feature you rely on in a material way, we will tell you in advance.
2. Accounts
- The person who signs a Dojo up is the account owner. The owner can invite admins and staff and can create accounts for the Dojo’s members.
- You must give accurate information and keep it up to date.
- You are responsible for keeping sign-in details secure and for everything done under your Dojo’s account, including by your staff. Tell us right away at support@dojomanager.io if you think an account has been used without permission.
- You must be at least 18 years old to create a Dojo account.
3. Fees and payment
- Subscription. Each Dojo pays a monthly subscription fee, billed in advance at the start of each billing period and renewing automatically until cancelled.
- Online payment fee. When a Dojo’s members pay online through the Service, a platform fee applies to each payment. It is taken from the payment before the Dojo receives the funds. Cash payments that a Dojo records carry no platform fee.
- Current prices are shown on our website or given to you when you sign up. Prices do not include taxes, which you are responsible for where they apply.
- We may change prices with at least 30 days’ notice by email. The new price applies from your next billing period after the notice ends. If you do not agree, you can cancel before then.
- If a payment fails, we will try again and let you know. If it is still unpaid after 14 days, we may suspend the account until it is paid.
- Payments are processed by third-party payment providers, and their terms also apply. We do not store full card numbers.
4. Payments between Dojos and their members
When a member pays a Dojo through the Service, the sale is between the Dojo and its member. The Dojo sets its own prices, membership terms and refund rules, and is responsible for the services it provides to its members, for its own taxes and for handling its members’ refund requests and disputes. Dojo Manager provides the software and connects to the payment provider; we are not a party to the sale. Members with a question about a charge from their Dojo should contact the Dojo first.
5. Your data
You keep all rights to the information you and your members put into the Service (“Your Data”). You give us permission to host, store, process and display Your Data only as needed to provide, secure and support the Service. You are responsible for having the right to collect and upload Your Data, including the consent of a parent or guardian for members who are minors. How we handle personal information is described in our privacy policy.
6. Acceptable use
You agree not to:
- use the Service for anything unlawful, fraudulent or harmful;
- upload information you have no right to share;
- try to gain unauthorized access to the Service, other accounts or our systems, or interfere with how the Service works;
- copy, resell or reverse engineer the Service, except where the law allows it;
- use the Service to send spam or unsolicited messages.
We may suspend an account that breaks these rules, and will tell you why where we can.
7. Availability and support
We work to keep the Service available and secure, but we do not promise that it will be uninterrupted or free of errors. We may need to pause it for maintenance, and will try to do that at quiet times. Support is available by email at support@dojomanager.io.
8. Cancellation and termination
You can cancel your subscription at any time. Cancellation, refunds and what happens to your data afterwards are covered in our refund and cancellation policy. We may end or suspend your account if you seriously or repeatedly break these Terms or do not pay, and we may end the Service for everyone with at least 60 days’ notice, in which case we will refund any fees paid for the time after it ends.
9. Disclaimers
The Service is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties not set out in these Terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. Dojo Manager is a management tool; you remain responsible for your business decisions, records, and compliance with the laws that apply to your Dojo.
10. Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim about the Service is limited to the fees you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.
11. Indemnity
You agree to cover our reasonable costs from claims by third parties, including your members, that arise from Your Data, the services your Dojo provides, or your breach of these Terms.
12. Changes to these Terms
We may update these Terms. If a change is material, we will email account owners at least 30 days before it takes effect. Continuing to use the Service after that means you accept the updated Terms.
13. Governing law
These Terms are governed by the laws of the Czech Republic. Before starting any formal dispute, please contact us so we can try to resolve it informally.
14. Contact
Questions about these Terms: support@dojomanager.io.